USAA Insurance Complaints in Massachusetts
USAA has 3 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 3
- Total Complaints (All States): 308
- Massachusetts Share: 1.0%
- NAIC Complaint Ratio: 0.42
- AI Risk Score: 15/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| life | 2 | 66.7% |
| homeowners | 1 | 33.3% |
Recent USAA Complaints in Massachusetts
- homeowners Complaint #IC-MNPTOVK9-F9HFBL (2025-05-01) — Coverage dispute
- life Complaint #IC-MNR94TJE-8F4IBO (2024-10-23) — Benefit denial
- life Complaint #IC-MNUGVRVR-A9PJ1Y (2024-09-10) — Policy lapse
Frequently Asked Questions
How many complaints does USAA have in Massachusetts?
USAA has 3 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against USAA in Massachusetts?
The top complaint categories for USAA in Massachusetts are: life (2), homeowners (1).
How does USAA's complaint record in Massachusetts compare to other states?
USAA has 3 complaints in Massachusetts out of 308 total complaints nationwide. That represents 1.0% of their total complaint volume.