American Family Insurance Complaints in Massachusetts
American Family has 6 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 6
- Total Complaints (All States): 396
- Massachusetts Share: 1.5%
- NAIC Complaint Ratio: 0.82
- AI Risk Score: 35/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| auto | 3 | 50.0% |
| homeowners | 3 | 50.0% |
Recent American Family Complaints in Massachusetts
- auto Complaint #IC-MNG6H14G-MQXHQ2 (2025-08-22) — Coverage dispute
- homeowners Complaint #IC-MNQW9VJ1-4X2508 (2025-07-06) — Premium increase
- auto Complaint #IC-MNMYTB8O-3C0ROA (2025-03-02) — Premium increase
- auto Complaint #IC-MNJ1CQRY-V47B7R (2025-02-24) — Claim denial
- homeowners Complaint #IC-MNG6H0YO-35CKAU (2024-11-09) — Coverage dispute
- homeowners Complaint #IC-MNJE7PCK-ZW2LEL (2024-05-21) — Premium increase
Frequently Asked Questions
How many complaints does American Family have in Massachusetts?
American Family has 6 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against American Family in Massachusetts?
The top complaint categories for American Family in Massachusetts are: auto (3), homeowners (3).
How does American Family's complaint record in Massachusetts compare to other states?
American Family has 6 complaints in Massachusetts out of 396 total complaints nationwide. That represents 1.5% of their total complaint volume.
Browse Massachusetts Complaints by Category
American Family Complaints by Category
- American Family Auto Insurance Complaints
- American Family Homeowners Insurance Complaints
- American Family Health Insurance Complaints
- American Family Life Insurance Complaints
- American Family Property Insurance Complaints
- American Family Commercial Insurance Complaints
- American Family Workers Compensation Complaints
- American Family Professional Liability Complaints